Privacy Policy
Last updated: 2026-04-21
This Privacy Policy explains how edxera collects, uses, stores, protects, and shares information when you use our website, learning platform, mobile applications, courses, batches, live classes, study materials, assessments, payment flows, support channels, and related services.
1. Information We Collect
We may collect information that you provide directly, including your name, email address, phone number, address, login details, profile details, enrollment details, support requests, feedback, assignment submissions, exam responses, certificates, and payment-related references.
We may also collect usage and technical information such as device type, browser, IP address, pages viewed, course progress, attendance, class participation, assessment activity, login history, and actions taken inside the platform.
2. How We Use Information
edxera uses information to create and manage accounts, provide courses and learning services, track progress, issue certificates, process purchases, communicate service updates, respond to support requests, improve platform quality, maintain security, prevent misuse, and comply with legal or operational requirements.
3. Learning Records and Student Data
Learning records such as enrollments, attendance, course progress, assignments, exams, certificates, and instructor interactions may be stored so that edxera can deliver education services, verify completion, support learners, and maintain academic or administrative records.
4. Payments
When you purchase a course or service, payment processing may be handled by third-party payment providers. edxera may receive transaction status, order details, and payment references needed to confirm access, accounting, refunds, and support. Sensitive card, bank, or wallet credentials are handled by the payment provider according to its own policies.
5. Cookies and Website Technologies
Our website may use cookies, local storage, analytics, and similar technologies to remember preferences, maintain sessions, improve performance, understand usage, and protect the service. You may manage cookies through your browser settings, but some features may not work correctly if cookies are disabled.
6. Sharing of Information
We do not sell personal information. We may share information only with authorized staff, instructors, service providers, hosting partners, communication providers, payment providers, analytics providers, or legal authorities where required to operate the service, protect users, prevent misuse, or comply with applicable law.
7. Data Security
edxera uses reasonable technical and organizational safeguards to protect information from unauthorized access, alteration, disclosure, or loss. No digital platform can guarantee complete security, but we work to keep learner and organization information protected.
8. Data Retention
We retain information for as long as needed to provide services, maintain learning records, issue certificates, support users, meet accounting or legal obligations, resolve disputes, improve security, and operate the platform. Some records may need to be retained even after account closure where required for legitimate academic, operational, or legal reasons.
9. Your Choices and Requests
You may request access, correction, or deletion of eligible personal information by contacting edxera. Certain records may be retained where required for certificates, payments, security, legal compliance, or legitimate educational administration.
10. Children and Student Users
Where the services are used by students or minors, parents or guardians should review usage and contact edxera for privacy questions. Student information is used for education delivery, attendance, assessments, communication, support, and records related to learning services.
11. Third-Party Links
Our website or platform may include links to third-party websites, tools, payment gateways, video platforms, or learning resources. Their privacy practices are controlled by those third parties, and you should review their policies before using them.
12. Changes to This Policy
edxera may update this Privacy Policy when services, technology, legal requirements, or organization practices change. The latest version displayed on this page applies from the date shown above.
13. Contact Us
If you have questions about privacy, data use, or this policy, please contact edxera using the details below.
- Email: admin@edxera.com
- Phone: 8129935578
- Website: https://edxera.com